Inquiry desk

Inquiries that turn into orders

Every buyer gets a fast, accurate answer — even at 2 a.m. in another time zone. The serious ones reach your team already qualified.

  • Answers from your catalogue, prices and policies
  • Wholesale and custom requests qualified automatically
  • Hand-off to sales with the full conversation
See the widgets
L
Linen & LoomUsually replies in under a minute
Do you do custom logos on 500 robes? Shipping to Germany.
Yes — embroidered logos from 300 units. For 500 robes to Germany, lead time is about 18–22 days. Which colors do you need?
White and sage. Can I get a quote?
Send me a quoteSee fabric optionsTalk to sales
Type a message…

Never leave a buyer waiting

Most inquiries are the same twenty questions. CheerPi handles those, so your team handles the deals.

Instant answers that are actually right

CheerPi answers from your product data, shipping rules, MOQ and policies — and says “let me get a person” when it doesn’t know.

Do you ship to Canada?Answered · 4s
Is the sage robe in stock in L?Answered · 3s
Can I change my order address?Handed to team

Qualified leads, not just messages

Quantity, timeline, destination and customization are captured in the conversation, then routed with a value estimate.

Inquiry deskFirst reply 38s avg
Hotel group, DEWholesale · 1,200u · $21k
To sales
Visitor, USSizing question · —
Answered
Retailer, AUCustom logo · 500u · $9.4k
Quote sent
Visitor, CAOrder status · —
Answered

Built for DTC and B2B

The same desk handles a shopper’s sizing question and a distributor’s 2,000-unit request.

24/7 coverage

Answers on your site and inbox around the clock, in the buyer’s language.

Qualification rules

Set what makes a lead hot: units, budget, region, timeline.

Smart routing

Send leads to the right person, CRM or channel with context attached.

Your inbox, your tone

Replies go out from your own email address, in your brand voice.

Overseas buyers

Time-zone-aware follow-ups and multilingual replies for export sites.

Guardrails

No prices, discounts or promises beyond the rules you approve.

Live in an afternoon

Connect your store and inbox

CheerPi reads your catalogue, shipping rules and policies. Nothing is published yet.

Review the answers

Test it on your real questions, adjust tone and rules, decide what needs a human.

Turn on the widget

Add one script tag or the store app. Leads start arriving qualified.

Answer every buyer.

Included in Growth and Scale plans.